Mackay Tourism Ltd. (MTL) is the peak tourism organisation for the Mackay and Isaac regions. As a not-for-profit, membership-based, marketing and destination development organisation, we promote the Mackay and Isaac regions for both leisure and business to Australia and the world. We also run the accredited and non accredited Mackay Regional Visitor Information Centres.
The day to day management of Mackay Tourism is conducted by a specialised executive team with key responsibilities
MTL Staff Members
Chief Executive Officer
Al Grundy
0417 588 248
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Experienced CEO with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Nonprofit Organisations, Marketing Management, Business Planning, Event Planning, Tourism Development and Customer Service.
Tamara Griffiths
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Tam’s role is to assist in overseeing the smooth running and management of the organisation including all Finance & Procurement matters, HR and MTL Board governance matters.
Isaac Tourism Development Manager
Emma Whitney
0438 075 094
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Emma's role is to work closely with partners to develop opportunities for our members in the Isaac area.
Communications Officer
Sam Taher
0448 994 180
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This role is to create exciting content for a variety of platforms to showcase The Mackay Isaac Region as a great holiday destination. Responsibilities include managing social media channels, creating and proofing content for publications, websites, videos, blogs, newsletters and media releases. Managing media liaisons, public relations, famil hosting and events are also part of the role.
Visitor Information Centre Manager
Lucy Biehl
0499 708 170
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Lucy's role is to ensure the smooth operation of our accredited visitor information centres in Mackay and Sarina. Overseeing our team of volunteers and Visitor Information Officers, Lucy also focuses on bookings through the VIC's and packaging and bundling.
Tourism Development Manager
Andrea Davis
0447 180 824
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Andrea's role as the TDM is to work closely with the Mackay Isaac Tourism Team and develop opportunities for our members and to engage with the members to take advantage of the opportunities. Assist members business growth by creating tourism-related training and business development workshops. Engage with the regions key stakeholders to further develop the regions tourism potential.
Administration Support Officer
Deb Kays
(07) 4837 1277
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Deb's role is to provide admin support to the MIT staff and VIC volunteers.
Cape Hillsborough Sunrise with the Wallabies Tour
Ranger Murray and Ranger Heike
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Ranger's Murray and Heike are responsible for conducting the Cape Hillsborough Sunrise with the Wallabies Tour. The rangers' role extends from managing the interaction between guests and the Wallabies by providing insightful commentary on Cape Hillsborough and its resident wildlife.
Visitor Information Centre
(07) 4837 1277
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The Visitor Information Centre Booking Agents will help sell and promote your product to visitors at the Mackay Visitor Information Centres while providing exceptional service, free advice and information to our customers.
Volunteer Ambassadors
Our Visitor Information Centre is able to run due to a number of dedicated volunteers Mackay Region ambassadors that devote their time to helping provide visitors with information and the day-to-day running of the centre.
MTL Directors of the Board
Chair
Garry Porter
NQ Airports
Ph: (07) 4957 0222
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Director / Deputy Chair
Cr Jane Pickels
Isaac Regional Council
Ph: 0427 635 124
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Director / Audit & Risk Chair
Rob Cocco
CEO of Regional Development Australia
Ph: 0456 003 449
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Director / HR Chair
Nic Willis
Nic Willis Consulting
Ph: 0408 683 634
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Director
Cr Justin Englert
Mackay Regional Council
Ph: 0439 611 580
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Director
Adrian Miles
Mackay Airport
Ph: 0401 565 396
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Director
Adrian Young
Harrup Park Country Club
Ph: 0414 242 468
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Director
Rob Kidd
4MK Radio Network
Ph: 0407 151 840
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Director
Ian Mason
Sarina Sugar Shed
Ph: 0474 067 490
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Director
Kristen Stevenson
Future Hotels
Ph: 0410 292 170
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