Mackay Tourism Ltd. (MTL) is the peak tourism organisation for the Mackay and Isaac regions. As a not-for-profit, membership-based, marketing and destination development organisation, we promote the Mackay and Isaac regions for both leisure and business to Australia and the world. We also run the accredited and non accredited Mackay Regional Visitor Information Centres.
The day to day management of Mackay Tourism is conducted by a specialised executive team with key responsibilities
MTL Staff Members
Interim Chief Executive Officer
Tash Wheeler
0434 278 088
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Experienced CEO with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Nonprofit Organisations, Marketing Management, Business Planning, Event Planning, Tourism Development and Customer Service.
Tamara Griffiths
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Tam’s role is to assist in overseeing the smooth running and management of the organisation including all Finance & Procurement matters, HR and MTL Board governance matters.
Isaac Tourism Development Officer
Liana Jones
0438 075 094
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Liana's role is to work closely with the Tourism Development Manager and the Mackay Tourism Team to develop opportunities for our members in the Isaac Region.
Communications Officer
Sam Taher
0448 994 180
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This role is to create exciting content for a variety of platforms to showcase The Mackay Region as a great holiday destination. Responsibilities include creating and proofing content for publications, websites, videos, blogs, newsletters and media releases. Managing media liaisons, public relations, famil hosting and events are also part of the role.
Marketing Officer
Christie Higgins
0437 330 473
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Christie is responsible for the delivery of consumer marketing for the region through all marketing channels, including the website and Mackay Tourism's social media pages. Christie also develops and implements digital marketing strategies incorporating owned, earned, and bought digital assets.
Visitor Information Centre Manager
Lucy Biehl
0499 708 170
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Lucy's role is to ensure the smooth operation of the visitor information centres in both Mackay and Sarina. Overseeing our team of volunteers and Visitor Information Officers. Lucy is also to focus on bookings through the VIC's and packaging and bundling.
Tourism Development Manager
Andrea Davis
0447 180 824
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Andrea's role as the TDM is to work closely with the Mackay Isaac Tourism Team and develop opportunities for our members and to engage with the members to take advantage of the opportunities. Assist members business growth by creating tourism-related training and business development workshops. Engage with the regions key stakeholders to further develop the regions tourism potential.
Cape Hillsborough Sunrise with the Wallabies Tour
Ranger Murray and Ranger Heike
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Ranger's Murray and Heike are responsible for conducting the Cape Hillsborough Sunrise with the Wallabies Tour. The rangers' role extends from managing the interaction between guests and the Wallabies by providing insightful commentary on Cape Hillsborough and its resident wildlife.
Visitor Information Centre
(07) 4837 1277
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The Visitor Information Centre Booking Agents will help sell and promote your product to visitors at the Mackay Visitor Information Centres while providing exceptional service, free advice and information to our customers.
Volunteer Ambassadors
Our Visitor Information Centre is able to run due to a number of dedicated volunteers Mackay Region ambassadors that devote their time to helping provide visitors with information and the day-to-day running of the centre.
MTL Directors of the Board
Director/Chair
Cr Justin Englert
Mackay Regional Council
Ph: 0439 611 580
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Director/Audit Chair
Adrian Miles
Mackay Airport
Ph: 0401 565 396
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Deputy/HR Chair
Nic Willis
Nic Willis Consulting
Ph: 0408 683 634
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Director
Cr Jane Pickels
Isaac Regional Council
Ph: 0427 635 124
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Director
Rob Cocco
CEO of Regional Development Australia
Ph: 0456 003 449
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Director
Adrian Young
Harrup Park Country Club
Ph: 0414 242 468
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Director
Rob Kidd
4MK Radio Network
Ph: 0407 151 840
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Director
Charlie Bone
Gas Field Services
Ph: 0418 775 217
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Director
Ian Mason
Sarina Sugar Shed
Ph: 0474 067 490
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Director
Kristen Stevenson
Future Hotels
Ph: 0410 292 170
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